Private and cookies policy
medi.com company (hereinafter referred to as "Company" or "we") respects the privacy of our users and is committed to protecting their personal data. This Privacy Policy explains what data we collect, how we use it, how we share it and what rights users have in relation to their personal data.
1. Personal data administrator
The administrator of personal data is medi.com sp. z o.o. with its registered office in Wrocław, Armii Krajowej 54 Avenue, 50-541 Wrocław, Poland, registered under the NIP number: 8971805147. In case of questions regarding the processing of personal data, please contact us at the following e-mail address:
2. Scope of data collected
We collect the following personal data:
- Contact details: Name and surname, e-mail address, telephone number.
- Demographic data: Age, gender, place of residence (optional).
- Data related to the use of services: Information about preferences, interests, history of using services offered by medi.com.
- Technical data: IP address, data regarding the device and browser, cookies, geographic location, server logs.
3. Purposes of data processing
We collect personal data for the following purposes:
- Provision of services: We use personal data to fulfill contracts provide access to services offered by medi.com and for ongoing management of the users account.
- Customer service: To answer questions, solve problems and provide technical support.
- Marketing and promotions: Sending information about products, promotions, events and special offers (after obtaining the user's consent).
- Analytics and service improvement: We analyze data to optimize the performance of the service, personalize content and improve the user experience.
- Compliance with law: Where it necessary to process data to comply with legal obligations, such as maintaining accounting records or reporting to the relevant authorities.
4. Legal basis for data processing
Data is processed on the basis of:
- User consent (Article 6 paragraph 1 letter a GDPR) e.g. to send marketing information.
- Fulfilment of a contract (Article 6 paragraph1 letter b GDPR), if processing is necessary for the provision of services.
- Legitimate interest (Article 6 paragraph 1 letter f GDPR) e.g. for analytical purposes or protection against abuse.
- Legal obligations (Article 6 paragraph 1 letter c GDPR), if processing is required by law.
5. Sharing personal data
User's personal data may be shared:
- External service providers, such as IT companies, hosting providers, marketing companies that support us in providing services.
- Entities affiliated with medi.com within the capital group, if this is necessary for the provision services.
- Law enforcement agencies, courts or other public authorities, if required by law.
- Other entities, only if the user consent to this.
6. Data storage period
Personal data is stored for as long as necessary to achieve the purposes for which it was collected, or as long as required by law. This period may be extended if it is necessary to defend our rights against claims.
7. User rights
Every user has the following rights:
- Right to access to personal data: You can request access to the data we hold about you.
- Right to rectification: You have the right to request the that incorrect or incomplete data be corrected.
- Right to erasure: In some cases, you can request that your personal data be deleted.
- Right to restriction of processing: You have the right to restrict the processing of your data in certain situations.
- Right to data portability: You can receive a copy of your personal data in a format that allows it to be transferred to another entity.
- Right to object: You have the right to object to the processing of your data based on legitimate interest or processing for marketing purposes.
To exercise these rights, please contact us at the following e-mail address:
8. Cookies and other tracking technologies
Our website uses cookies, which are small files saved on the user’s device. We use them to:
- Improve the operation of the website.
- Customize content and advertising to the user’s interests.
- Collect anonymous statistical data about visits.
- The user can manage cookies through the settings of their web browser.
9. Data security
We have implemented appropriate technical and organizational measures to protect personal data against unauthorized access, loss, theft or misuse.
10. Changes to the Privacy Policy
We reserve the right to make changes to this Privacy Policy. We will notify users of any changes via our website and in the case of significant changes, by e-mail.
11. Contact
If you have any questions, comments or requests regarding the Privacy Policy, please contact us at the following e-mail address: